ANNUAL GENERAL REPORT

As I take this opportunity to reflect on the past year, and the unprecedented circumstances that we have and continue to face as a result of the COVID-19 Pandemic, it may seem surprising to some that I am met with a sense of gratitude and pride. Not unlike the experiences of other organizations and individuals, 2020 through 2021 was both a unique and challenging year for our agency, our staff and most importantly, the individuals and families that we serve. The idea of “change†became a constant and we were prompted to facilitate a tremendous shift in the way in which we deliver our services. While the transition was rapid, and not without its own set of obstacles, it was successful, and an incredible exercise in our collective ability to adapt, evolve and reinvent ourselves on multiple fronts.

Karen Hirstwood, Executive Director, Catulpa Community Support Services.