705-733-3227 info@catulpa.on.ca

Signing up for Direct Deposit Can Help Avoid Payment Delays. 

As a result of a labour dispute between Canada Post and its workers, regular mail service may be delayed or interrupted until issues have been resolved. Individuals and families receiving funding payments from Catulpa Community Support Services may experience delays getting mailed payments due to some rotating strikes.

Although Catulpa Community Support Services is currently continuing to mail payments to individuals and families as usual, this may need to be adjusted if the strike actions increase. To avoid any disruption to funding payments, Catulpa Community Support Services is encouraging individuals and families to sign up for Direct Deposit.

To set up Direct Deposit, please print and fully complete the Direct Deposit Request Client Form_Catulpa.  Completed, signed forms, accompanied by a direct deposit form from your bank, or a  voided check may be mailed to:

Passport and Individual Funding Agreement (IFA) recipients: Lisa Teske, Catulpa Community Support Services, 165 Ferris Lane, Barrie ON  L4M 2Y1 or email at: lteske@catulpa.on.ca

Regional Complex Care Funding and Childrens Respite Funding recipients: Vanessa Campbell, Catulpa Community Support Services, 165 Ferris Lane, Barrie ON   L4M 2Y1 or email at: vcampbell@catulpa.on.ca

If you have questions about how Direct Deposit works or the process to sign up, please contact:

Lisa at 705-733-3227 x 2241 (Passport and IFA recipients)

Vanessa at 705-733-3227 x 2276 (Regional Complex Care Funding and Childrens Respite Funding)

During the labour dispute, you may prefer to personally pick up funding payments. This may be done during regular business hours at Catulpa Community Support Services’ Barrie Common Roof location. Please contact us to make arrangements.

We appreciate your patience and cooperation, and thank you for your support. Our online Feedback and Inquiries Form is also available if you wish to provide us other feedback or comments about this process.

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