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Strategic Plan

In 2016 Catulpa Community Support Services renewed our strategic planning process and developed our Strategic Plan 2016-2018.
By planning together, we ensure the vitality and capabilities of our agency.

Our 2016-18 Strategic Plan Priorities focus on the following

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Satisfied Clients

Supporting children, youth, adults and their families to access the supports they need

Sustainability

Maintaining and strengthening resources to strengthen our capacity to deliver quality services

Prevention

Expanding our capacity to better serve children, youth, adults. and their families

Alliances

Demonstrating leadership and establishing partnerships for resource sharing and collaborative service delivery, partners include families, private sector, other providers, agencies and government

Cohesive Agency

Foster organizational excellence by strengthening internal communication, promoting a health aware workplace and investment in staff skill development

End Statements are in place to guide the organization staff and to enable the Board to monitor organizational performance.

Our Ends Statements are

Financial Sustainability

Encompassing sound financial planning, budgeting, effective and efficient use of resources (i.e. people, information, supplies/materials, facilities); revenue maximization.

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A Strong & Cohesive Agency

Establishing a working environment which encourages positive open communication; agency and staff growth and development.

Involved & Satisfied Clients

Providing services that fulfil the mission, vision and values of Catulpa in meeting or exceeding client expectations and achievement of outcomes related to their goals.

Strategic Alliances

Within Our Community demonstrating leadership and establishing partnerships for resource sharing and collaborative service delivery, partners include families, private sector, other providers/agencies, government.

Prevention

To form service partnerships and work collaboratively with formal and informal supports to benefit the people we serve.