Regional Complex Care Services

Regional Complex Care Services support children and youth (under the age of 18) who have been approved for special needs funding by the Ministry of Children, Community and Social Services. These services support families in the development, implementation, and ongoing monitoring of an Integrated Service Plan (ISP) to address the complex and changing needs of children, youth, and their families.

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Program Details

Eligibility

Approval for this funding is sought through a resolution process that ensures that all resources available through the funded system of support and services have been accessed.

Support Provided Through The Program:

Works with the child or youth and their family to identify goals, support network, preferences, strengths, and needs, including an individualized Integrated Service Plan
Offers support in accessing needed services as part of ongoing planning
Monitors plan implementation
Facilitates ongoing evaluation of the plan to ensure it continues to meet your needs
Provides accountability for use of Regional Complex Care resources

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Regional Complex Care Services are for families with children and youth (under the age of 18) requiring long-term, specialized services or supports for day-to-day activities, and who have exhausted local resources and undergone a Service Resolution Process at a local and regional level.

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Funding is provided by the Ministry of Children, Community, and Social Services. There is no fee for this service.

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Referral for Regional Complex Care Services is facilitated through the Regional Service Resolution Process only. The Regional Service Resolution Process helps to provide consistent, transparent, and equitable decision-making in situations where the needs of the child or youth and family are extensive or of longer duration and are beyond the resources available in the local community.

The service is provided by a Regional Service Resolution Committee (RSR). The committee reviews the Intensive Services Coordination Services Integrated Service Plan and makes recommendations for changes or access to other resources to assist in meeting the needs of the child or youth and their family.

Families or service providers (with consent) may self-refer to Intensive Services Coordination. Please see the regional contact information below.

Simcoe County
Children’s Case Coordination Services for Simcoe County
165 Ferris Lane,
Barrie, ON L4M2Y1
705-792-5740 ext. 2294 or 1-877-803-3227 ext. 2294

Northumberland & Peterborough Counties
Service Coordination for Children and Youth: Peterborough and Northumberland Counties
285A Aylmer St. N
Peterborough, ON K9J 7M4
705-748-9770, or 1-888-880-5777 or email servicecoordination@sc4cy.ca

City or Kawartha Lakes
Children’s Services Council
205 McLaughlin Rd. Suite 202
Lindsay, ON K9V 0K7
705-328-3606 or email admin@cysc.ca

York Region
Children’s Case Co-ordination for York Region
240 Edward St, Unit 3
Aurora, ON L4G 3S9
905-898-1171 or 1-866-257-9776 or email ccc@yssn.ca

Durham Region
Coordination Services for Children and Youth – Durham Region\
865 Westney Road South
Ajax, ON L1S 3M4
905-427-7207, or 1-866-427-7207 or email info@rfecydurham.com

For more information regarding Regional Complex Care Services, please contact Tammy Ingram, Program Assistant to the Regional Complex Care Program by phone at (705) 733-3227 ext. 2504 or email at tingram@catulpa.on.ca.

Simcoe County Community Action Program for Children (CAPC) and MotherCare (Canada Prenatal Nutrition Program – CPNP) are a part of a national program with then 25 years of experience supporting families in this region. We support pregnant participants, young parents, and Newcomers to Canada with children 0-6 years old who are currently living on a lower income.

Please confirm that you are currently living on a lower income (less than $40,000 before taxes per year) in Simcoe County and that you are currently pregnant and/or live with children 0-6 of age.
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Please confirm below*

YesPlease call us at 705-733-3227 ext. 2236 if you need help.

Data Collection Consent and Required Information

We do not maintain participant “notes” related to your participation with us but we are required by our funders to track attendance and the resources we distribute. We use an electronic data management system to record and store minimal personal information and program attendance. This information includes: name, date of birth, income, due dates and/or dates of birth of your children. Other information that we request is optional for you to provide. Detailed information about this consent can be found in our Welcome Letter.

Simcoe County CAPC-CPNP requires an email address for your participation in all programs. Please give us a call at 705-733-3227 ext. 2236 if you have any questions or if you do not have an email address.
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Do you consent to the collection, storage and limited sharing of your data?*Yes

Your Name*

Email Address*Date of Birth*City of Residence*Postal Code*

Income

What is the total annual income of your family before taxes?*
*If you checked I don’t know above, please use this box to explain.

Source(s) of income*:No incomeOntario Disability Support Program (ODSP)Ontario Works (OW)WorkEmployment Insurance (EI)Other

Participant’s Children (up to 6 years of age)

Child's Name

Date of Birth of your child

Child's Name

Date of Birth of your child

Child's Name

Date of Birth of your child
Are you currently pregnant?Yes
Due Date

Consent to Contact

We would like to be able to contact you about programs, resources, updates and changes, including our virtual programs. You can find the full details about this on our webpage and in the welcome letter. Please let us know if your contact information changes.

Can we call you?*

Yes

Phone Number
Can we leave a message at that number?*

Yes

Phone Number
Can we text you?*

Yes

Phone Number
Can we email you?*

Yes

You will be invited to join our virtual meetings. By joining a CAPC virtual meeting, you are providing consent to participate in this forum and to share information with CAPC Staff and other participants, such as your onscreen name, and any information and images you choose to share during the meeting. Please indicate that you understand this before joining a virtual meeting.

Is this information clear for you?*

Yes

Please call us at 705-733-3227 ext. 2236 if you need assistance.

Demographics

Do you self-identify as an Indigenous person of Canada?*Country of Birth:*
When did you arrive in Canada? Please enter the date below (only if you were born outside of Canada)
Language spoken at home:*

English

French

Other

If other, please list languages
Have you obtained your high school diploma (Grade 12)?*

Yes

How many people can you count on in times of need?*

0-2

3 or more

Education

Please select your highest level of education:*If other, please explain

Food

Please check all of the following food issues that apply to you.*I sometimes don’t have enough food for myself and my family.I use the food bank when needed.I rely on family and friends if I run out of food.I would like to know where I can get help in my community.I have no food issues.

Housing

Please check all the housing issues that apply to you.*I am experiencing homelessness, or I do not have a shelter, or I do not have anywhere to live.My home is in poor condition (e.g. disrepair, infestation).I live in an unsafe neighbourhood.My home is not big enough (e.g. not enough room, multiple families, etc.)I have missed payments (e.g. rent, utilities in the past)I have landlord trouble.I have no housing issues.

How did you hear about us?

Please check all that apply.*MotherCare / Next StepFacebook or WebsiteAd (poster, bus shelter)Child Welfare (Family Connexions)Early ON Child and Family CentresFriend or FamilyHousing Agency or ShelterOther Community AgencyHealth Unit - Healthy Babies Healthy Children/ otherHealth ProfessionalOntario Works (OW) or Ontario Disability Support Program ( ODSP) workerOther*
*If other, please let us know how you heard about us

Transportation

How do you access transportation (personal vehicle, bus, taxi, family friend, etc.)?Is public transportation available to you.?

Gender (optional questions)

What is your gender identity?Do you Identify as 2S-LGBTQ+?Which pronoun do you use?
*If other, please let us know which pronoun you use

Do you have any comments or questions for us? Please enter them below:

Thank you for your submission. Our team will be in touch with you within five business days.

Oops! Something went wrong while submitting the form.

Program Details

Approval for this funding is sought through a resolution process that ensures that all resources available through the funded system of support and services have been accessed.

Support Provided Through The Program:

Works with the child or youth and their family to identify goals, support network, preferences, strengths, and needs, including an individualized Integrated Service Plan
Offers support in accessing needed services as part of ongoing planning
Monitors plan implementation
Facilitates ongoing evaluation of the plan to ensure it continues to meet your needs
Provides accountability for use of Regional Complex Care resources

‍

Eligibility

‍

Funding

Funding is provided by the Ministry of Children, Community, and Social Services. There is no fee for this service.

‍

Referral Process

Families or service providers (with consent) may self-refer to Intensive Services Coordination. Please see the regional contact information below.

Simcoe County
Children’s Case Coordination Services for Simcoe County
165 Ferris Lane,
Barrie, ON L4M2Y1
705-792-5740 ext. 2294 or 1-877-803-3227 ext. 2294

City or Kawartha Lakes
Children’s Services Council
205 McLaughlin Rd. Suite 202
Lindsay, ON K9V 0K7
705-328-3606 or email admin@cysc.ca

York Region
Children’s Case Co-ordination for York Region
240 Edward St, Unit 3
Aurora, ON L4G 3S9
905-898-1171 or 1-866-257-9776 or email ccc@yssn.ca

Durham Region
Coordination Services for Children and Youth – Durham Region\
865 Westney Road South
Ajax, ON L1S 3M4
905-427-7207, or 1-866-427-7207 or email info@rfecydurham.com

Contact Information

Interactive Calendar

Intake Form

Please confirm below*

YesPlease call us at 705-733-3227 ext. 2236 if you need help.

Data Collection Consent and Required Information

Do you consent to the collection, storage and limited sharing of your data?*Yes

Your Name*

Email Address*Date of Birth*City of Residence*Postal Code*

Income

What is the total annual income of your family before taxes?*
*If you checked I don’t know above, please use this box to explain.

Source(s) of income*:No incomeOntario Disability Support Program (ODSP)Ontario Works (OW)WorkEmployment Insurance (EI)Other

Participant’s Children (up to 6 years of age)

Child's Name

Date of Birth of your child

Child's Name

Date of Birth of your child

Child's Name

Date of Birth of your child
Are you currently pregnant?Yes
Due Date

Can we call you?*

Yes

Phone Number
Can we leave a message at that number?*

Yes

Phone Number
Can we text you?*

Yes

Phone Number
Can we email you?*

Yes

Is this information clear for you?*

Yes

Please call us at 705-733-3227 ext. 2236 if you need assistance.

Demographics

English

French

Other

If other, please list languages
Have you obtained your high school diploma (Grade 12)?*

Yes

How many people can you count on in times of need?*

0-2

3 or more

Education

Please select your highest level of education:*If other, please explain

Food

Housing

How did you hear about us?

Transportation

How do you access transportation (personal vehicle, bus, taxi, family friend, etc.)?Is public transportation available to you.?

Gender (optional questions)

What is your gender identity?Do you Identify as 2S-LGBTQ+?Which pronoun do you use?
*If other, please let us know which pronoun you use

Do you have any comments or questions for us? Please enter them below:

Thank you for your submission. Our team will be in touch with you within five business days.

Oops! Something went wrong while submitting the form.