705-733-3227 info@catulpa.on.ca

Regional Service Resolution Process iconSERVICE PLANNING COORDINATION

About the Regional Service Resolution Process

The Regional Service Resolution Process helps to provide consistent, transparent and equitable decision-making in situations where the needs of the child or youth and family are extensive or of longer duration, and are beyond the resources available in the local community.

The service is provided by a Regional Service Resolution Committee (RSR) in each region.

The Role of the Regional Service Resolution Committee

  • Service Resolution. The committee reviews the Intensive Services Coordination Services’ Integrated Service Plan and makes recommendations for changes or access to other resources to assist in meeting the child, youth and family needs.


Referral is through local Intensive Service Coordination Services only.

Families or service providers (with consent) may self-refer to Intensive Services Coordination. Please see regional contact information below.

Simcoe County
Children’s Case Coordination Services for Simcoe County

165 Ferris Lane,
Barrie, ON L4M2Y1
705-792-5740 ext. 2294 or  1-877-803-3227 ext. 2294

Northumberland and Peterborough Counties
Service Coordination for Children and Youth: Peterborough and Northumberland Counties
285A Aylmer St. N
Peterborough, ON K9J 7M4
705-748-9770, 1-888-880-5777 or email servicecoordination@sc4cy.ca
City of Kawartha Lakes
Children’s Services Council
205 McLaughlin Rd. Suite 202
Lindsay, ON K9V 0K7
705-328-3606 or email admin@cysc.ca
Durham Region
Coordination Services for Children and Youth – Durham Region
865 Westney Road South
Ajax, ON L1S 3M4
905-427-7207, 1-866-427-7207 or email info@rfecydurham.com
York Region
York Region
Children’s Case Co-ordination for York Region
240 Edward St, Unit 3
Aurora, ON L4G 3S9
905-898-1171 or 1-866-257-9776 or email ccc@yssn.ca
Referral is through local Intensive Service Coordination Services only.

The Regional Services Resolution Process is available to children, youth and families supported by the Intensive Service Coordination Service in their local area, but who still have unresolved needs.

The service is available in Simcoe County, York Region, Durham Region, Peterborough County, Northumberland County, Haliburton County and the City of Kawartha Lakes.

Funding for Regional Service Resolution is provided by the Ministry of Children, Community and Social Services. There is no fee to families for this service.

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