THE RIGHTS OF PERSONS SERVED
Statements of Rights for Persons Served
Everyone has basic rights under the Canadian Charter of Rights and Freedoms; the United Nations Universal Declaration of Human Rights/Convention on the Rights of the Child/Convention on Rights of People with Disabilities; the Child and Youth Charter of the Simcoe County Child, Youth and Family Coalition. These rights protect you from discrimination due to:
- Colour, race
- Disability (physical, developmental, mental health)
- Sex (including pregnancy and breastfeeding)
- Ethnic origin
- Place of origin
- Culture, creed
- Family or Marital status
- Gender identity, expression
- Receipt of public assistance
- Record of offences
- Sexual orientation
As a person served by Catulpa Community Support Services, we support and promote these rights.
We also ensure you have the right:
- To be treated with respect and provided with services that reflect your needs.
- To be safe and free from any and all types of abuse.
- To be supported as you work towards your own chosen goals.
To decide which services you want, based on:
- information given to you in the way you want it
- hearing about what programs and services are available to you
- learning how the Catulpa staff may be able to help you
- knowing you can refuse services at anytime.
To know the information in your record:
- can be seen by you
- is correct and private
- can only be shared with the people you choose, unless required by law
- can be changed if it is not correct
To know how you can give good or bad feedback at any time:
- and receive a timely answer
- and understand your services will not be harmed if you do so.
Use these controls at the bottom of each report to view the pages. Hover over each icon to see what it will do.
Click this Toggle Fullscreen icon under each report to view it in a fullscreen. To exit the fullscreen, click the icon again at the bottom of the page to return to thumbnail view or press Esc on your keyboard.