REGIONAL COMPLEX CARE SERVICES

About the Service

The Regional Complex Care Service helps each child participate in life to the best of their ability. A specialized case manager works with you or your family to access the services required. You remain as an active partner and decision-maker in your child’s care.
The service includes planning for the child’s needs as they change, and can include items such as transition planning based on changing situations and eligibility. The service is proactive in planning and delivery to address the complex and changing needs of your child and family.

The Role of the Regional Complex Care Program Care Manager

• Works with the child or youth and their family to identify goals, support network, preferences, strengths and needs, including a individualized Integrated Service Plan
• Helps to access needed services as part of ongoing planning
• Monitors plan implementation
• Ongoing evaluation of plan to ensure it continues to meet your needs
• Provides accountability for use of regional complex care resources